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Tel Aviv, Israel – April 20, 2009   Globul Telecommunications (Bulgaria)
AIPoint Ltd., developer of specialized contact center and phone system management solutions, has announced it has successfully completed implementation of its WFMPlus™ workforce optimization system at Globul’s customer service call centers in Sofia, Bulgaria.
AIPoint C.E.O. and founder, Mr. Asi Barak, says “After almost two years of negotiations and thoroughly checking the available solutions, no one else could offer the range of functionality and flexibility required by Globul"… [more]

Tel Aviv, Israel – February 11, 2009
  Bezeq 144 Information
AIPoint Ltd., developer of specialized contact center and phone system management solutions, has announced it will be supplying Bezeq - Israel's largest telecommunications company - with a WFMPlus™ workforce optimization system for its 144 information service call center. Bezeq and its subsidiaries offer the full range of telecommunication services, including: domestic, international, and cellular phone services; broadband Internet and other data communications services; and more…

Tel Aviv, Israel – November 18, 2008
  Globul Telecommunications (Bulgaria)
AIPoint Ltd., developer of specialized contact center and phone system management solutions, has announced it has secured a deal to install its WFMPlus™ workforce optimization system at Globul’s customer service call centers in Sofia, Bulgaria.
Globul – a fully-owned subsidiary of the OTE group, controlled by Deutsche Telekom – is Bulgaria’s fastest-growing mobile phone service provider, with a 40% market share and over 3 million subscribers…. [more]

Tel Aviv, Israel - - March 11, 2008
  Tel-Aviv HOT
AIPoint, a developer of specialized contact center and phone system management solutions, has announced today that it will provide satellite television carrier HOTwith WFMPlus™, a WFM system for optimizing the company's contact centers.

Tel Aviv, Israel - November 12, 2007
  Tel-Aviv Mey Eden
AIPoint, a developer of specialized contact center and phone system management solutions, has announced today that it will provide telecom carrier Mey-Eden with an HR system for managing the company's entire workforce, which will include a WFM module for optimizing Mey-Eden's contact centers. Mey-Eden (literally "Waters of Eden") is the brand name of the company Eden Springs Ltd. which is a mineral water marketing company in Israel.

Tel Aviv, Israel - April 15, 2007
  Tel-Aviv Visa Cal
AIPoint, a developer of specialized contact center solutions, has announced today that it will provide Visa Cal, Israel's leading provider of credits cards company, with WFMPlus™, a WFM system for optimizing the company's contact center.
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